I have opened my Geni account a few weeks after the site went live. This start-up enjoyed great hype a year ago, with an evaluation of $100m which I thought was rather extreme, even for the craze of Web 2.0.
When I wanted to close my account, I tried searching for the Delete Account option which was not available at the time. Fair enough, I thought. They have a backlog of features and they will get to it eventually.
I just checked again a few minutes ago, and surprisingly for a two-year old site, Geni still does not let its users delete their accounts. The only way to delete your account, is to email their support and even that’s not documented anywhere except in their forum.
That’s plain strange. Letting users delete their accounts should be beta feature of any website, let along for Geni, a website that hosts such highly personal data.