Forrester has just released their annual Customer Experience Index (CxPi), which ranks 114 firms across various industries like retail, mobile network operators, manufacturers, ISPs and more. Surprisingly, the list does not include any internet or software companies. That’s right. It attempts to ranks the top firms providing great customer experiences but you will not find Google, [...]
Posts Tagged ‘microsoft’
Forrester’s Customer Experience Index released, but where’s Google, Yahoo and Microsoft?
Posted in Technology, tagged customer experience index, cxpi, forrester, google, microsoft, yahoo on December 16, 2008 | Leave a Comment »
Dick Hardt joins Microsoft
Posted in Technology, tagged dick hardt, identity, microsoft, qi lu, sxip on December 13, 2008 | Leave a Comment »
I wrote about Dick Hardt last April and later updated when his company, Sxip, closed down.
Well, the great news for Microsoft is that Hardt will be moving to Seattle (after 27 years in Vancouver, BC!) and start working for Microsoft on Identity 2.0 related subjects. Hardt, a self-professed Mac lover, will hopefully join Qi Lu in [...]
Is Brian McAndrews on his way to become Yahoo’s new CEO?
Posted in Technology, tagged brian mcandrews, microsoft, yahoo on December 4, 2008 | Leave a Comment »
Microsoft announced a few hours ago that Yahoo’s Qi Lu will become President of Online Services Groups and that Brian McAndrews, Senior Vice-President of Microsoft Advertising will be “transitioning out of Microsoft”.
My guess is that McAndrews, former CEO of aQuantive, has to decided to leave Microsoft to become Yahoo’s new CEO. As he has not received the [...]
Ballmer on the iPhone
Posted in Technology, tagged apple, iphone, microsoft, steve ballmer on May 2, 2007 | Leave a Comment »
A really interesting interview with Steve Ballmer appears in USA Today. Ballmer is asked about the iPhone and says that “[T]here’s no chance that the iPhone is going to get any significant market share. No chance.”. He continues, “if you actually take a look at the 1.3 billion phones that get sold, I’d prefer to [...]
17 years after, Office can still annoy the hell out of the user
Posted in Technology, tagged excel, microsoft, offbug, office, outlook, word on April 15, 2007 | Leave a Comment »
The first Windows version of Microsoft Office was launched in 1990. 17 years later, this product can still disappoint with basic mistakes of GUI and bugs. Don’t get me wrong. Office 2007 is the best Office to date, and I would definitely recommend upgrading to this version from the 2005/XP versions. I would not post [...]
