I have played around with Google’s Street-View when it launched in the US more than a year ago. At the time, I wasn’t too impressed. The resolution of most photos was pretty low and aside from being a novel feature it was just that: a feature. Live Search’s bird-eye view gave me all I needed [...]
Posts Tagged ‘google’
Forrester’s Customer Experience Index released, but where’s Google, Yahoo and Microsoft?
Posted in Technology, tagged customer experience index, cxpi, forrester, google, microsoft, yahoo on December 16, 2008 | Leave a Comment »
Forrester has just released their annual Customer Experience Index (CxPi), which ranks 114 firms across various industries like retail, mobile network operators, manufacturers, ISPs and more. Surprisingly, the list does not include any internet or software companies. That’s right. It attempts to ranks the top firms providing great customer experiences but you will not find Google, [...]
